The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health.
Benefits:
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Free Medical, Dental & Vision
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13 Paid Holidays + PTO
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403 (B) retirement match
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Life Insurance, EAP
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Tuition Reimbursement
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SEIU Union
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Flexible Spending Account
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Continued workforce development & training
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Succession plans & growth within
QUALIFICATIONS
Education:
Experience: (Required)
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Travel to different clinic locations
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Bilingual
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Proficient Microsoft Office
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EHR- Electronic Health Record (Preferred)
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PMS- Practice Management System (Preferred)
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Good organizational skills
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager.
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Meets and greets patients; announces, directs, and/or escorts to the appropriate area.
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Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
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Must be able to cope in a “fast-paced” environment.
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Organizes and maintains file system; files correspondence and other records.
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Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
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Input patient information and demographics into the computer system.
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Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
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Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
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Ability to effectively communicate with people at all levels and from various backgrounds.
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Understand and respond to a diverse population.
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Perform some repetitive motion activities.
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Pull Medical/Dental/Mental Health charts.
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Process Patient Registration.
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Maintain patient flow and reduce waiting time as much as possible.
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May schedule appointments for patients and specialty care.
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May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.
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Collect co-payments and/or fees and donations.
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Handles other duties as requested by the Clinical Manager.
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Handles billing for Medical/Dental/Mental.
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Electronic Health Record (EHR) inputting prescriptions and patient charts.
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Practice Management System (PMS) Registration, Scheduling and Billing.
St. John’s Community Health is an Equal Employment opportunity employer
