The Back of House (BOH) Team Lead is responsible for leading kitchen operations during assigned shifts to ensure food safety, quality, accuracy, and speed of service at Chick-fil-A. This role sets the tone for operational excellence by coaching team members, managing kitchen flow, and upholding brand standards while creating a positive, high-performance work environment.
The BOH Team Lead models leadership through service, accountability, and attention to detail while ensuring an exceptional guest experience through outstanding food execution.
Starting pay: $18 per
Use various leadership models to effectively lead the Back of House Team:
A. 5 Critical Success Factors
-
Leadership
- Talent
-
Guest Experience
-
Sales and Brand Growth
-
Financial Stewardship
B. SERVE
-
See the Future
-
Engage and Develop Others
-
Reinvent Continuously
- Value Results and Relationships
-
Embody the Values
C. Performance Expectations Framework (ESRC)
-
Expectations (Clear)
-
Skills
-
Resources
-
Consequences / Celebrations
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $18.00 / hour
Job Type: fulltime, parttime
Schedule:
Education: No education required
Work location: On-site
