Patient Authorization Representative

UCLA Health -
Los Angeles, CA

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Job Details

$30.47 - $47.85 an hour

Qualifications

Health insurance authorizations

Full Job Description

Description

As a Patient Authorization Representative, you will be responsible for:

Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
Informing patients of their financial responsibility
Answering a busy phone system
Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Note: This posted position is 1 of 8 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.

Salary range: $30.47 - $47.85 Hourly

Qualifications

We’re seeking a flexible, customer-focused, detail-oriented individual with:

Minimum two years of experience working pharmaceutical/medical insurance verification and authorizations - REQUIRED
Excellent communication, interpersonal, organizational, prioritizing and analytical skills
Working knowledge of third-party payor verification terminology
Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
Computer proficiency with Word, Excel, and CareConnect system
Experience with medical office procedures, including scheduling appointments
Knowledge and familiarity with the Department and Hospital computer systems, including pre-registration and insurance verification procedures in the appropriate computer system
Ability to accept and carry out oral instructions accurately and work independently as well as a part of a team within a demanding environment
Ability to prioritize work, handle multiple tasks to completion and make decisions on which course to follow for a particular situation
Knowledge of medical terminology and the ability to distinguish different exams and medical diagnoses.
Knowledge of UCLA registration procedures

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