Come and join our team! Finger Lakes Coffee Roasters, at Strong Memorial Hospital, is looking to add new part or full time team members with a passion for coffee and customer service! Previous café, food service, retail, or customer service is preferred, but not necessary. Especially seeking those with open and weekend availability.
Qualifications
Applicants should be able to:
- Provide friendly, courteous, and professional customer service.
- Demonstrate reliability, dependability, and punctuality.
- Work effectively in a fast-paced environment.
- Manage multiple tasks and competing priorities.
- Reliably report to scheduled shifts.
- Perform basic cash handling and mathematical calculations accurately.
- Maintain a positive attitude and work collaboratively with team members.
- Follow established procedures for food safety, sanitation, and workplace safety.
- Communicate effectively with customers, patients, visitors, and co-workers.
- Learn and operate point-of-sale (POS) systems and beverage preparation equipment.
- Adapt to changing customer volumes and operational needs.
Essential Job Functions
- Prepare and serve coffee, espresso beverages, teas, and other menu items according to established recipes and quality standards.
- Greet customers and provide prompt, friendly service.
- Accurately process cash, credit card, and mobile transactions.
- Maintain cleanliness and sanitation of workstations, equipment, dining areas, and service counters.
- Restock supplies, food items, cups, lids, and condiments throughout the shift.
- Monitor product quality, freshness, and inventory levels.
- Follow hospital, department, food safety, and infection-control policies and procedures.
- Assist customers, patients, visitors, and staff with menu questions and dietary information as appropriate.
- Work cooperatively with team members to ensure efficient operations during peak periods.
- Receive, store, and rotate products according to established food safety practices.
- Perform opening, closing, and routine cleaning duties.
- Respond professionally to customer concerns and escalate issues when appropriate.
Preferred Availability:
- Open availability preferred
- Thursday and Friday availability required
Job Types: Full-time, Part-time
Pay: $16.30 - $16.75 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid training
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person
