Description:
Rate: $19.89 hourly
Full benefits package includes: MO Lagers Pension, medical, dental, life insurance, long-term disability and various voluntary benefit plans
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Works at the Senior Center, receiving and assisting Senior Citizens daily
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Exhibits a professional image, behavior, appearance, and demeanor at all times
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Responds to public inquiries and provides general information to the public
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Receives and answers incoming phone calls
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Works the Senior Citizen Lunch Program – taking reservations, ordering meals, shopping for food and other items, taking payment, keeping emergency records for diners, serving lunch, making deposits and cleaning equipment and center after the program.
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Plans, schedules and executes the lunch program activities not limited to but including seasonal birthday parties, holiday entertainment, speakers, blood pressure and blood sugar nurse visits, and special events.
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Receives, stocks and organizes all shipments of catering and janitorial supplies
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Assists in receiving and distributing the Food Boxes for the St. Louis Area Food Bank – keeping applications current, delivering boxes to the senior’s car, and preparing the paperwork for audits
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Assists in Senior Citizen Trips by setting up trips, selling tickets and accompanying seniors on trips as City Representative when necessary
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Assisting with the Senior Citizen Tax Program by making appointments and reminder calls, and working as tax receptionist when necessary
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Assisting at Senior Citizen Events and Programs by selling tickets, decorating, serving meals and cleaning up after the event
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Working with Senior Citizen Transportation Program – making sure bus riders are properly signed up and have emergency cards on file
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Works with Senior Commission for monthly meetings, event planning, and event setup
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Performs other duties as directed
Requirements:
Education and Experience
The person in this position must have a high school diploma or its equivalent with specialized course work in office practices such as typing, bookkeeping, and filing preferred. Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations is vital for this position.
Knowledge, Skills and Abilities
Knowledge
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Operation of central telephone system
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Operation of mobile radio base system
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Modern office practices and procedures
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Basic accounting practices and procedures
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City systems and procedures
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Computerized accounting systems
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Recreation computer systems, including, but not limited to: Microsoft Office, Outlook, and Civic Rec
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Filing systems and management
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Policies and procedures for handling cash
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Proper grammar and the use of English in speaking and writing
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Computer operations and applications, including word processing and spreadsheets
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Mathematical skills, including addition, subtraction, division, and multiplication
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General functions and operations of municipal government
Skills and Abilities
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Basic computer knowledge and skills a must. Experience with webpages a plus.
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Basic math skills and finance knowledge.
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Skill in operation of listed tools and equipment.
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Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability
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to handle stressful situations.
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Properly manage and handle cash
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Reconcile financial records and documentation
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Organizational skills
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Use various pieces of office equipment, including typewriters, photocopiers and facsimile machine
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Accurate typing and data entry using a personal computer
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Use a multi-line telephone system to answer and transfer calls
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Maintain confidentiality
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Proofread reports accurately
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Deal well with the public, even in stressful scenarios