Under the direction of the Self-Pay Collector Supervisor, support a team of self-pay collectors receiving inbound calls from patients regarding outstanding balances to include taking payments, creating payment plans and updating insurance and demographic information; support the self-pay team in the management and auditing of payment plans to include making outbound calls regarding declined payments and adjustments; support a team of self-pay collectors in creating and updating aging account reports and making outbound calls to patients regarding outstanding balances.
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Required
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1 year(s): Customer service
Required
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Leader: Inspires teammates to follow them
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
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Thought Provoking: Capable of making others think deeply on a subject
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Team Player: Works well as a member of a group
Required
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Goal Completion: Inspired to perform well by the completion of tasks
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Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
