The Most Important Job at RCMC
NOW HIRING – PATIENT EXPERIENCE COORDINATORHesperia, CA | Immediate Hire
Why is this the most important job at RCMC?
Because you are the very first person our patients meet. Your smile, your kindness, and the way you make someone feel in the first 30 seconds can completely change their day. We believe every patient deserves to feel like family the moment they walk through our doors
At RCMC Medical Center, we believe people don't just come to us to lose weight—they come to us to change their lives.
That transformation starts the moment they walk through our doors.
We're looking for someone who truly loves people. Someone who naturally smiles, makes others feel welcome, and treats every patient like family.
Experience is great—but being an incredible person is even more important.
We can teach you our systems.
We can't teach someone to genuinely care about people.
If you're looking for "just a job," this probably isn't the place for you.
If you're looking for a career where you can make a difference every single day while working alongside a team that's passionate about changing lives, we'd love to meet you.
Position Details
Location: Hesperia, CA
Position: Full-Time
Schedule:
- Monday through Saturday
- Off every Friday and Sunday
- Shifts are either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM, depending on the office schedule.
Pay: $20–$24 per hour (depending on experience)
What You'll Do
- Welcome every patient with warmth, kindness, and excitement.
- Answer phones and schedule appointments.
- Create an unforgettable first impression.
- Help keep the office running smoothly.
- Support our patients throughout their health and wellness journey.
- Be part of a team that is passionate about changing lives.
Who We're Looking For
We're looking for someone who:
- Loves serving people.
- Has a positive attitude.
- Is dependable and shows up on time.
- Has integrity and always does the right thing.
- Learns quickly.
- Is organized and detail-oriented.
- Thrives in a fast-paced environment.
- Loves working with people.
- Believes kindness always wins.
Medical office experience is a plus, but it is not our biggest hiring factor.
Our number one priority is finding someone who is a genuinely good person and who can make every patient feel welcomed, valued, and cared for.
How to Apply
We're looking for someone special, so we ask every applicant to complete one simple step.
Please email the following to [email protected]:
- Your resume
- Your full name
- Your phone number
- One 60–90 second video
In your video, we'd love for you to:
1. Pretend you're welcoming a brand-new patient who just walked through the front door at RCMC.
Show us how you would greet them and make them feel comfortable, excited, and cared for.
2. Tell us why you want to work at RCMC Medical Center.
We want to get to know the real you and learn why you believe you'd be a great fit for our team.
Applications submitted without the video will not be considered.
About RCMC Medical Center
At RCMC, our mission is simple:
To help every patient become the healthiest version of themselves.
Everything we do is built around our core values:
- Unreasonable Hospitality
- Integrity
- Accountability
- Teamwork
- Kindness
- Christ-Centered Unity
We believe every patient deserves to feel welcomed, encouraged, and genuinely cared for from the very first interaction.
If you're someone who believes service always wins, loves helping people, and wants to be part of changing lives every single day, we'd love to hear from you.
Pay: $20.00 - $24.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
