Enterprise Application Services (EAS) is in the Office of Information Technology (OIT) division at North Carolina State University. EAS is responsible for the design, implementation, operation, enhancement, maintenance, configuration management, and database administration for the University’s enterprise business applications, data warehouses, analytics platforms, and the ServiceNow platform supported by OIT. Systems/platforms supported include: Enterprise Document Mgmt (OnBase), Financial Systems, HR Systems, Access Mgmt Systems (SAR and Guest & Affiliate), the MyPack Portal, Student Information Systems (SIS), the REPORTER (non-credit) System, Enterprise Research Administration Systems (InfoEd), Faculty Excellence Systems, ServiceNow’s IT Service Management platform, the enterprise data warehouse platform, the enterprise analytics platform (PowerBI), and the associated configuration management, database administration, and integration of the supported systems.
The Database Administration Services (DBA) team within EAS is responsible for administering all centralized database environments of the University. It conducts database installation and maintenance, performs database administration and operational support, provides database design and consultation, and ensures database security and performance.