As the Associate Bureau Director, you will provide executive leadership to a large, dynamic organization. MilES employs 450 staff and provides FoodShare and Badger Care Plus/Medicaid and childcare eligibility services for Milwaukee County residents. Over 60,000 phone calls, 20,000 walk-ins, and approximately 3,000 online applications are handled monthly across two walk-in locations. Extensive strategic planning skills and executive leadership expertise is required for this position.
This position is also responsible for directing, coordinating, planning, monitoring and evaluating the operational activities of all MilES staff including the functions required to meet all quality, operational and programmatic priorities, goals and objectives. These functions are required to ensure compliance with all federal and state healthcare and FoodShare policies. In this role you will also be providing expertise and coordination of policy development and implementation, project management, and other services required for the effective and efficient management of the Bureau. The MilES Associate Director is responsible for fostering positive community relationships within the greater Milwaukee area and working with community partners.