Merritt's Boat & Engine Works is seeking a highly organized, customer-focused, and computer-proficient professional to support our Service, Parts, Brokerage, Retail, and Administrative departments. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and has an interest in the marine industry.
Responsibilities
- Serve as the first point of contact for incoming calls, emails, and walk-in customers.
- Direct customer inquiries to the appropriate department while providing exceptional customer service.
- Support the Service Department with scheduling, customer communication, and administrative tasks.
- Assist the Parts Department with inventory management, data entry, and receiving.
- Help coordinate boat brokerage listings, photography, marketing, surveys, and transaction paperwork.
- Assist with in-store retail sales, online order fulfillment, inventory, and eCommerce product listings.
- Provide basic office technology support and coordinate with our outsourced IT provider when needed.
- Maintain office organization, supplies, and general administrative functions.
Qualifications
Required
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- High attention to detail
- Proficiency with Microsoft Office and Windows
- Strong computer and data entry skills
- Ability to learn new software quickly
- Professional demeanor and ability to work independently
Preferred
- Marine industry, marina, dealership, or brokerage experience
- Knowledge of boats and marine terminology
- Experience with Shopify, DockMaster, inventory management systems, and Photoshop (or similar software)
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
