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Administrative Technician 1 - 011506

Wayne County, Michigan
Michigan

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Purpose/Description

Under close supervision, Administrative Technicians 1 perform the least difficult clerical work involving the application of office procedures of limited complexity. As the employee becomes familiar with the specific work methods and procedures, their work is performed with some independence of action. Duties may include but are not limited to: Sorting, filing and retrieving materials from files; handling public contact and answering telephones; light data entry assignments; checking or reviewing clerical records for completeness, accuracy and conformance with prescribed office practices where no complicated problems are involved; and other duties as assigned.

Administrative Technicians are employed throughout Wayne County including Downriver, Western Wayne County and Detroit.

Required Tasks

Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons, determine nature and purpose of visit, and direct or escort them to specific destinations.
Hear and resolve complaints from customers or the public.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints within prescribed limits.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Compute, record, and proofread data and other information, such as records or reports.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Review files, records, and other documents to obtain information to respond to requests.
File paperwork.
Assist in various projects.
Perform other related duties as assigned.

Educational Requirements

High school diploma or equivalent

NOTE: Driving positions are available. Candidates may be considered for higher level positions based on additional years of experience.

A Written test will be administered covering knowledge of general office/clerical procedures and related knowledge.

The Charter County of Wayne

The Charter County of Wayne is Michigan's largest county. We are home to 34 cities and nine townships. From Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne County offers residents and businesses a unique blend of opportunity to live, work, play and raise families.

Headquartered in Detroit, our largest city and the automotive capital of the world, Wayne County offers a diversified economy and high standards for our residents' quality of life. Our history is rich and we take pride in being one of the most diverse communities that values culture, arts, and world-class amenities.

Wayne County provides leadership that ensures the County operates efficiently, effectively, and responsibly. We provide transparently while building a stronger County inclusive of collaborations, innovation, and a clear focus on serving our residents.

Administration Focus

Public Health Response

Economic Response

Fiscal Responsibility

Operational Efficiencies

Economic Development

Infrastructure Maintenance & Enhancements

Access to Health Care

Community Support

Homeland Security Emergency Management

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