POSITION SUMMARY
The Children’s Services Front Office Receptionist is the first point of contact for families seeking childcare and support services at Davis Street. This position is responsible for intake and referral services, application screening, front desk reception, and providing administrative support to both the Alternative Payment Program (APP)/CalWORKs and Center-Based childcare programs.
DAVIS STREET PERKS AND BENEFITS
- Full-time, 37.5 hours, on-site position
- Monday – Friday, 8:30 AM – 5:00 PM (1 hour unpaid lunch)
- Mission-driven company culture
- 100% paid employee premium for Kaiser, Dental, Vision and Life Insurance plans.
- 403(b) Retirement plans with matching contributions
- Paid Time Off for vacation and illness
- 12 Paid Holidays PLUS an additional paid birthday holiday
- Employee Discount Program
- and more!
RESPONSIBILITIES
- Greet and assist clients; manage front desk and phone lines
- Process childcare inquiries, applications, and eligibility waitlists
- Coordinate intake appointments, packets, and mass enrollments
- Enter and update data in childcare database (CC4)
- Distribute flyers, emails, handbooks, and mailings
- Manage office supplies and department inventory
- Support department meetings and special projects
QUALIFICATIONS
- Experience supporting families through childcare or social service intake/enrollment preferred
- Experience in non-profits and knowledge of community support for subsidy families preferred
- Bilingual in Spanish or Chinese required
- General office knowledge, including operation of basic office equipment (fax machines, postage meters, copiers, etc.)
- Proficient in Microsoft Office (Word, Excel); CC4 or MCT software a plus
- Highly organized, detail-oriented, and client-focused
- Commitment to equity and supporting underserved families
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
