We are looking for a friendly, energetic, front office, customer service representative who can do the following:
- Greet customers
- Pack their shipments
- MUST be able to lift 45lbs appropriately
- Keep desk area clean and clutter free.
- Answer customers’ questions about services and shipping information
- Provide customer feedback to the Manager
- Help Customers load and unload packages and orders
- Process and package orders
- Answer phones
- Prompt responses and resolutions to any issues that arise (staff will assist)
- Data Entry (basic)
- Basic Sheets/Excel knowledge
- Option to be hired on full-time year round.
Skills
- Customer service
- Answering the phone and proper phone etiquette
- Ability to perform in fast paced environments
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work varying shifts
- Problem solving skills
- Organization
- Basic knowledge of Excel and Word documents and updating/reading spreadsheets.
Job Type: Part-time
Pay: From $18.00 per hour
Work Location: In person
