Job Summary
We are seeking a dynamic and compassionate Chiropractic Assistant/Receptionist to join our energetic healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks that keep our clinic running smoothly. Your enthusiasm and organizational skills will help create a welcoming environment where patients feel valued and cared for. This position offers an exciting opportunity to be part of a thriving healthcare practice dedicated to improving patient wellness through efficient operations and compassionate care.
Responsibilities
- Greet patients warmly, answer multi-line phone systems, and schedule appointments using advanced EMR (Electronic Medical Records) systems such as ChiroHD.
- Verify insurance coverage, perform insurance verification, and handle medical billing and collections with precision.
- Manage patient intake forms, update medical records, and review documentation for accuracy and completeness in compliance with HIPAA regulations.
- Assist chiropractors with clinical tasks including patient positioning, documentation review, and preparing care plans aligned with medical terminology and modalities.
- Maintain organized filing systems for medical records and ensure confidentiality of health information management.
- Support front desk operations by handling appointment scheduling, patient check-in/check-out procedures, and managing office supplies..
Requirements
- Prior clinic experience or medical office management background preferred; chiropractic clinic experience is a plus.
- Strong knowledge of medical terminology and Medicare guidelines.
- Excellent organizational skills with attention to detail in documentation review and medical records management.
- Demonstrated ability to handle insurance verification processes and medical billing accurately.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Strong computer skills including Microsoft Office Suite; typing speed of 10 key or more is preferred.
- Exceptional patient service skills combined with professional phone etiquette and clerical experience in a busy office environment.
- Ability to work efficiently in a fast-paced setting while maintaining a positive attitude and team spirit. Join us in making a difference by providing outstanding administrative support and patient care! This paid position offers an engaging work environment where your skills contribute directly to enhancing patient wellness and operational excellence. We value energetic individuals eager to grow within the healthcare field while delivering top-tier service every day!
Pay: $12.00 - $15.00 per hour
Work Location: In person
