Overview
Join our dynamic healthcare team as a Chiropractic Receptionist, where your energy and organizational skills will be the heartbeat of our clinic. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your attention to detail and proficiency with medical administrative tasks will support our clinicians in delivering exceptional care. This paid position offers an exciting opportunity to develop your skills in a fast-paced, patient-centered environment dedicated to health and wellness.
Duties
- Greet patients warmly and manage front desk operations with professionalism and enthusiasm
- Schedule appointments efficiently using EMR (Electronic Medical Records) systems such Jane App
- Verify patient insurance coverage, including health insurance knowledge related to Medicare and other plans, and perform insurance verification
- Collect payments
- Maintain accurate and confidential medical records in compliance with HIPAA regulations and clinical confidentiality policies
- Manage phone systems with excellent phone etiquette while providing outstanding patient service
Requirements
- Proven experience in a office setting, preferably in chiropractic or dental clinics with clinic experience or dental office experience
- Strong computer skills with proficiency in EMR/EHR systems
- Knowledge of health information management, medical terminology, and medical records management
- Ability to perform clerical tasks including filing, data entry (10 key typing), and document review efficiently
- Excellent customer service skills coupled with professional phone communication and office management abilities
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Familiarity with insurance procedures including insurance verification, Medicare processing, CPT coding, ICD coding (ICD-9/ICD-10), and documentation review
- Strong organizational skills with attention to detail in handling medical documentation and health information management
Join us to make a positive impact on patients’ health journeys while advancing your career in a supportive, energetic environment. We are committed to fostering growth through comprehensive training on electronic health records systems like Epic or Meditech and ensuring compliance with healthcare regulations such as HIPAA. If you thrive in a busy clinic setting where your administrative expertise can shine—apply today!
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
Work Location: In person
