MUST BE AVAILABLE TO WORK WEEKENDS***
Title: Night Audit - Part time
Job Description: Accurately balances all hotel income and expenses for the 24-hour hotel operating period.
Typical Work Conditions: Front desk and office
Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner
Qualifications:
- High school diploma or equivalent
- 4 years minimum experience in hotel audit
- Fluent in English, reading and writing necessary.
- Must have sound judgment and discretional skills and be able to work with little or no supervision.
- Must be flexible in hours and days worked.
- Must display very good organization and time management skills.
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
- Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
- Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Essential Tasks:
- Balance all room revenue, F&B revenues and room expenses
- Balance all room and tax charges
- Performs all GSA functions as required.
- May perform duties associated with Night Manager responsibilities.
- Posting charges to guest accounts
- Processing payments from guests
- Selling and upselling rooms to “walk-in” customers
- Maintaining daily logs
- Balancing shift work and cash drawers
- Listening to or anticipating and responding to guest complaints.
- Use established greetings when answering the phone or meeting guests in person.
- Promote, answer questions about, and enroll in Hilton’s Honors program.
