We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field.
WHO WE ARE:
Children’s Dentistry of Knoxville is about relationships. We believe in doing things the right way, in a safe environment, so that we can earn your trust. Our goal is to establish a great relationship with your child and with your family. If we keep things that simple, then we can make a visit to our office something your child enjoys. Whether your child needs preventative or restorative dental care, we go the extra mile to make sure our patients can enjoy a friendly, upbeat visit and leave with healthy teeth and a big smile.
Visit our website: https://childrensdentistryofknoxville.com/ to learn more
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a dental/healthcare setting.
Strong communication and interpersonal skills.
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Verify and update patient demographic information.
Maintain a clean and organized reception and lobby area.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages.
Children's Dentistry of Knoxville participates in E-verify.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.
