Overview
Join our dynamic dental team as a Dental Receptionist and become the welcoming face of our practice! In this vital role, you will be the first point of contact for patients, ensuring a smooth and friendly experience from appointment scheduling to check-out. Your energetic and organized approach will help foster a positive environment, supporting both patient care and efficient office operations. This paid position offers an exciting opportunity to contribute to a thriving dental clinic while honing your administrative and clinical support skills.
Responsibilities
- Greet patients warmly, verify their information, and assist with check-in and check-out procedures
- Manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, or Athenahealth
- Collect payments, process medical billing, and perform accurate documentation review in compliance with HIPAA regulations
- Maintain and update patient records in Electronic Health Records (EHR) systems including eClinicalWorks and other EMR platforms
- Answer multi-line phone systems professionally, providing excellent patient service and appointment coordination
- Assist with medical and dental administrative support tasks such as filing, data entry, and managing medical records
Requirements
- Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience
- Strong knowledge of health insurance procedures including verification, Medicare, Medicaid, CPT coding, ICD-9/10 coding, and medical billing practices
- Familiarity with EMR systems such as Epic, Meditech, eClinicalWorks, Dentrix, Eaglesoft or similar platforms
- Excellent computer skills including Microsoft Office Suite; proficiency in typing and 10-key operations
- Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently
- Knowledge of dental terminology and medical terminology for accurate documentation and communication
- Ability to maintain confidentiality in accordance with clinical confidentiality policies (HIPAA compliance)
- Bilingual skills are a plus to serve diverse patient populations effectively
- Strong organizational skills with attention to detail in documentation review and office management tasks
Embark on a rewarding career path where your administrative expertise makes a real difference in patient care. We value energetic professionals committed to excellence in healthcare support!
Pay: $19.00 - $22.00 per hour
Benefits:
Work Location: In person
