Overview:
NaphCare has an excellent opportunity for a Scrum Master / Project Manager to join on-site at our Corporate Headquarters in Birmingham, AL.
This is an on-site position in Birmingham, AL. Candidates local to the Birmingham, AL area preferred.
U.S. Citizen or Green Card ONLY. No sponsorships or Visa transfers at this time.
We are seeking a results-driven Scrum Master / Project Manager to lead Agile delivery while ensuring successful planning, execution, and delivery of key technology and business initiatives. Extensive Smartsheet experience a plus. This role combines servant leadership with traditional project management accountability, supporting cross-functional teams in delivering high-quality healthcare and operational solutions.
The ideal candidate will balance Agile facilitation with project oversight, ensuring alignment between business goals, timelines, and technical execution in a regulated healthcare environment.
NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare.
Responsibilities:
Agile / Scrum Leadership
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Serve as Scrum Master for one or more Agile teams.
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Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
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Coach teams on Agile principles, Scrum practices, and continuous improvement.
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Remove impediments and proactively address team blockers.
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Drive team accountability, transparency, and high performance.
Project Management
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Plan, manage, and deliver projects from initiation through completion.
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Define project scope, timelines, milestones, and deliverables.
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Monitor project progress and ensure alignment with organizational priorities.
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Manage risks, issues, and dependencies across teams.
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Provide regular status updates and reporting to leadership and stakeholders.
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Ensure projects are delivered on time, within scope, and within budget.
Stakeholder & Cross-Functional Coordination
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Partner with Product Owners to prioritize and refine the product backlog.
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Collaborate with IT, operations, clinical, and business teams.
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Act as a liaison between technical teams and non-technical stakeholders.
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Support change management and user adoption initiatives.
Continuous Improvement & Governance
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Track and analyze Agile and project metrics (velocity, burndown, KPIs).
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Identify opportunities to improve processes, workflows, and delivery efficiency.
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Support Agile maturity and scaling efforts across the organization.
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Ensure compliance with internal standards and regulatory requirements.
Qualifications:
- Bachelor’s degree in Information Technology, Business, or related field.
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4–7+ years of experience in Scrum Master, Project Manager, or hybrid roles.
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Strong knowledge of Agile methodologies and traditional project management practices.
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Proven ability to lead cross-functional teams and deliver complex projects.
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Experience managing multiple initiatives in a fast-paced environment.
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Excellent communication, facilitation, and leadership skills.
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Experience with tools such as Smartsheet, Jira, Azure DevOps, or similar platforms.
Preferred Qualifications
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Scrum certification (CSM, PSM).
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Project Management certification (PMP, CAPM, or equivalent).
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Experience in healthcare, corrections, or regulated industries.
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Familiarity with enterprise software, EHR systems, or IT service management.
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Experience supporting Agile transformations or hybrid delivery models.
Working Environment
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Corporate office setting in Birmingham, AL.
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Highly collaborative, cross-functional environment.
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Fast-paced with evolving priorities and strategic initiatives.
**This is not a remote position.
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
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Health, dental & vision insurance that starts day one!
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Prescriptions free of charge through our health plan, beginning day one!
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Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
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401K and Roth with company contribution that starts day one!
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Tuition Assistance
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Referral bonuses
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Term life insurance at no cost to the employee
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Generous paid time off & paid holidays
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Free continuing education and CMEs
Equal Opportunity Employer: disability/veteran
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