Purpose of the Position:
The purpose of the position of Guest Room Attendant is to clean and maintain rooms and halls in the hotel while performing any combination of the following duties.
Primary Responsibilities:
Duties are as follows but not limited to:
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Cleans rooms, hallways, lobbies, lounges, fitness center, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
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Delivers items to guest rooms and other areas of the hotel.
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Replenishes room supplies, such as drinking glasses, note pads, pens.
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Makes beds.
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Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
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Dusts furniture and equipment.
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Polishes metalwork, such as fixtures and fittings.
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Washes walls, ceilings, and woodwork.
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Washes windows, door panels, and sills.
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Empties and washes wastebaskets.
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Transports trash and waste to disposal area.
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Replenishes bathroom supplies.
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Reports any maintenance deficiencies in the room to the proper personnel.
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Abides by the regulations set forth by the material safety data sheets when using chemicals.
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Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
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Knows and complies with all company policies and procedures pertaining to this position and its duties.
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Takes the initiative to greet guests and fellow Associates in a friendly and warm manner.
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Performs other related duties as required.
Job Requirements:
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Position requires effective communication with guests and co-workers.
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Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture.
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Six months related experience as a hotel Room Attendant.
