**Job Title:** Event Manager
**Reports To:** Associate Producer
**Location:** On-site at Event Locations
**Term : Temporary / Seasonal Oct 1, 2026 - Jan 4, 2027
*** THIS IS A FREELANCE JOB OPPORTUNITY. CONTRACTOR WILL CONTRACTED ON A w9 BASIS. VENDOR MUST CARRY THEIR OWN GENERAL LIABILITY INSURANCE
Sony Music Masterworks and CCL is hiring an Event Manager for seasonal work on Tinkerbell's Neverland Adventure. The event is Designed and produced by Culture Creative LTD. and presented by Sony Music. The event will host up to 4200 guests per night over 42 nights from Nov 13-Jan 3. The show features a 1 mile long illuminated trail with installations woven throughout the Garden. This is a ticketed event from 5pm - 10 pm.
**Job Summary:**
The Event Manager is crucial in overseeing the operational execution of the event. This role is responsible for managing all aspects of event delivery, including coordination with internal teams, external partners, and ensuring that each event is a success from start to finish. This is a public facing position as the EM will oversee the guest experience, coordinate with the venue and report back to the Associate Producer. The ideal candidate will have significant experience in managing outdoor events and a track record of excellent team and vendor management.
**Key Responsibilities:**
- **Event Planning and Execution:**
- Understand and execute the event management plan and associated risk assessments.
- Manage all site operations, ensuring the venue is prepared each event night.
- Coordinate front-of-house (FoH) operations with ticketing staff, Venue Duty Manager, Stewarding team, Security Manager, Parking supervisor and the Garden volunteers.
- **Staff training:**
-Lead training sessions to ensure all staff (Stewards, Parking attendants, Security, Pedestrian guards, technical and safety staff) understand the entirety of the operation including emergency management plan.
*Communication and Reporting:**
- Oversee radio communications on-site among all operational staff, vendors, and venue representatives.
- Ensure that daily briefings and nightly reports, including show and production reports, are complete and effectively communicated to all stakeholders.
- **Safety and Compliance:**
- Responsible for the safety, supervision, and welfare of everyone on-site.
- Lead on-site emergency responses, including evacuation procedures and first response to incidents along with Duty Manager and Head of Security.
- Manage the accreditation of staff and vendors to maintain security protocols.
- **Crowd and Resource Management:**
- Oversee crowd control and manage audience flows in conjunction with security services to ensure a smooth attendee experience.
- Handle capacities and liaise with the box office regarding any changes on event nights.
- Manage traffic, first aid, cleaning, and waste removal staff to ensure all aspects of the event run smoothly.
- **Vendor and Concession Management:**
- On the ground management and liaison with all concessions to ensure operations within contract terms and maintain high standards of health, safety, and presentation.
- Oversee and maintain steady flow of vehicular and pedestrian traffic throughout the night.
- **Technical and Show Quality:**
- Work closely with the show run crew to understand technical aspects and maintain high standards of presentation throughout the event.
- Manage cancellation procedures as required, in line with event cancellation policies.
**Qualifications:**
- Proven experience as an Event Manager, particularly with large-scale outdoor events.
- Strong leadership skills and experience managing multiple teams and vendors on a singular event site.
- Excellent communication skills and the ability to work collaboratively with internal and external teams.
- Ability to thrive in a challenging, fast-paced, and high-pressure environment.
- A commitment to exceptional customer service and an ‘audience first’ approach.
**Education:**
- Bachelor’s degree in Event Management, Hospitality, Business Administration, or related field preferred.
**Experience:**
- Minimum of [5] years in event management, with significant hands-on experience in outdoor event settings.
Pay: $30,000.00 - $35,000.00 per year
Application Question(s):
- Do you carry your own General Liability Insurance ?
Experience:
- Events management: 5 years (Required)
- Customer service: 5 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
Ability to Commute:
- Palos Verdes Estates, CA 90274 (Required)
Ability to Relocate:
- Palos Verdes Estates, CA 90274: Relocate before starting work (Required)
Work Location: In person
