Optometric Technician / Assistant – Private Optometry Practice (Northwest Hills)
Full-time | No weekends | Friendly, family-oriented team
We are seeking a mature, professional, and reliable Optometric Technician to join our established private practice located in Northwest Hills (central Austin). The right candidate will be punctual, courteous, patient, and take pride in maintaining a polished and professional appearance.
Key Responsibilities:
- Perform preliminary testing including Auto-Refraction (A/R), Non-Contact Tonometry (NCT), and Optomap imaging
- Efficiency with CrystalPM EMR Software ( Preferred, but not mandatory)
- Conduct Contact Lens Insertion & Removal (I&R) training (soft and RGP lenses)
- Handle visual field testing, corneal topography, and OCT scans
- Assist with contact lens ordering, dispensing, and patient follow-up
- Perform general clerical duties including:
- Patient billing and payment processing
- Records maintenance and filing
- Answering phones and addressing patient questions regarding products and orders
- Notifying patients when contact lenses are ready for pickup
- Other duties as assigned by the doctor
Qualifications:
- Previous technician experience preferred; willing to train the right candidate
- Excellent customer service and communication skills
- Ability to learn quickly and adapt in a fast-paced environment
- Comfortable multitasking while maintaining accuracy and attention to detail
- Must be able to work with people of all ages, including children and elderly patients
- Demonstrated teamwork and the ability to stay calm and professional under pressure
About Our Practice:
- Established, non-smoking private practice with four doctors
- Serving the Austin community for over 25 years
- Specializing in low vision services in a supportive, patient-centered environment
- Office Hours:
- Monday & Wednesday: 9am – 5pm
- Tuesday & Thursday: 8am – 6pm
- Friday: 9am – 2pm
- No weekends
We stock high-quality materials and are committed to providing exceptional care and service in a friendly, family-oriented setting. Our mission is to exceed patient expectations with personalized, professional eye care.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Uniform allowance
- Vision insurance
Experience:
- Optometric/Ophthalmic Technician: 1 year (Preferred)
Language:
Ability to Commute:
- Austin, TX 78759 (Required)
Ability to Relocate:
- Austin, TX 78759: Relocate before starting work (Required)
Work Location: In person