Overview
Seeking a dedicated and experienced Medical Office Receptionist/ Customer Service Rep to service our customers and assist in the daily operations of our medical retail facility.
The ideal candidate should demonstrate a strong commitment to the company’s values, mission, and goals. They should not only excel in their job but should also find joy and fulfillment in their work. They will contribute to the success of the team and organization as a whole. Seeking a candidate that has a comprehensive understanding of medical office operations, ensuring that our practice runs smoothly and efficiently. This role requires a focus on patient care, and compliance with healthcare regulations. Experience with fitting and/ measuring customers a plus.
Duties
- Assist with the overall operations of the medical office, including scheduling, customer service, patient flow, & ordering.
- Measure patients for basic garments (training provided)
- Ensure compliance with HIPAA regulations and maintain patient confidentiality.
- Process insurance verification to ensure accurate financial management.
- Maintain office policies and procedures to enhance operational efficiency.
- Coordinate with healthcare providers to ensure high-quality patient care and effective communication.
- Help maintain inventory of medical supplies and equipment, ensuring availability and organization.
Experience
- Proven experience in medical office receptionist or a similar role within a healthcare setting.
- Familiarity with medical terminology, and basic insurance verification.
- Previous experience working in a medical environment is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills to interact with patients, staff, and healthcare providers.
- Knowledge of healthcare regulations and compliance standards is preferred.
Join our team as a Medical Office CSR/ Fitter where you can make a significant impact on patient care while being part of a dedicated team in a dynamic environment.
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Application Question(s):
- Are you available to work on Sundays?
Experience:
- Medical office: 3 years (Required)
- Insurance verification: 3 years (Required)
Ability to Commute:
- New York, NY 10075 (Required)
Work Location: In person
