We are seeking a friendly, organized, and dependable Front Desk Receptionist / Concierge to join our team at a fast-paced Assisted Living Facility for seniors. This role is the first point of contact for residents, families, visitors, and vendors, and plays a key role in supporting daily administrative and office operations.
Schedule is Monday - Friday, 4pm - 8pm.
The ideal candidate is professional, compassionate, detail-oriented, and able to multitask in a healthcare environment while providing excellent customer service.
Key Responsibilities
- Greet and assist residents, families, visitors, and vendors in a courteous and professional manner
- Answer and route incoming phone calls promptly and accurately
- Maintain sign-in/sign-out logs and follow facility security procedures
- Assist with administrative tasks such as filing, copying, scanning, and data entry
- Support management with basic office duties and special projects as needed
- Receive and distribute mail, packages, and deliveries
- Maintain a clean, organized, and welcoming front desk and lobby area
- Communicate effectively with nursing, caregiving, and administrative staff
- Handle sensitive information with confidentiality and discretion
- Assist with scheduling, record requests, or resident-related documentation as assigned
Qualifications
- High school diploma or equivalent required
- Previous experience as a receptionist, front desk associate, or office assistant preferred
- Experience in healthcare, senior living, or customer service strongly preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to multitask and remain calm in a fast-paced environment
- Proficiency with basic office equipment and computer systems (email, Microsoft Office, etc.)
- Compassionate, patient, and respectful when working with seniors and families
Pay: $14.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
