Job description:
Job Overview
Do you have a solid understanding of dental insurance and insurance verification? Are you great at scheduling patients and have an excellent treatment presentation skills? Come and become a member of our amazing team!
Description of responsibilities:
- Treatment Presentation: Explaining proposed dental procedures in simple, non-clinical language to help patients understand their oral health needs and expected outcomes.
- Financial Counseling: Discussing treatment costs, calculating co-payments, and presenting personalized payment plans or third-party financing options.
- Insurance Coordination: Verifying insurance eligibility, explaining benefits, and managing pre-authorizations and claims to minimize patient out-of-pocket uncertainty.
- Scheduling & Follow-Up: Coordinating appointments to maximize clinical productivity, managing cancellations, and following up with patients who have unscheduled or incomplete treatment.
- Patient Advocacy: Building rapport and trust by addressing patient fears, concerns, or objections with empathy and transparency.
Required experience:
Dental Front Desk: 2 years (Required)
Dental scheduling: 2 years (Required)
Insurance Verification 2 years (Required)
Dental Front Desk: 2 years (Required)
Treatment Coordinator: 1 year (Required)
Open Dental Software: 1 year (Required)
Required skills:
· RDA license is a plus
· Excellent verbal and written communication skills
· Bilingual English and Spanish
· Computer skills
· Excellent sales skills and must be comfortable collecting money
· Detailed oriented with strong working ethics
Applicant must be willing to undergo a pre-hire background check
- Location: Sharyland in Mission, Texas
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Work Location: In person
