Mortgage Loan Processor (Remote)About Arc Mortgage
Arc Mortgage is a growing mortgage brokerage expanding through both wholesale and correspondent lending channels. We focus on clean files, strong communication, and closing loans early—not just on time.
We are intentionally building a lean, professional operation and are looking for long-term team members who want stability, respect, and upside as volume grows.
Role Overview
We are seeking an experienced Mortgage Loan Processor to manage residential mortgage files from submission through funding. This role is critical to maintaining fast turn times, clean underwriting, and a strong borrower and agent experience.
This position begins with a 90-day trial period, with the intent of growing into a long-term role as company volume scales.
The ideal candidate has prior experience working with wholesale investors and understands broker workflows, lender portals, condition management, and income analysis.
Key Responsibilities
- Process residential mortgage loans from submission through funding
- Review loan files for completeness and accuracy prior to submission
- Submit and manage loans with wholesale lenders such as Rocket, REMN, Provident, NMSI, UWM, and similar investors
- Track, manage, and clear underwriting conditions efficiently
- Communicate with borrowers, lenders, title, escrow, insurance agents, and internal team members
- Calculate and analyze borrower income, including self-employed borrowers and tax returns
- Maintain accurate pipeline tracking and loan notes
- Proactively identify issues and help develop solutions to keep loans on track
- Ensure compliance with lender and regulatory requirements
- Contribute to improving internal workflows and processing systems as volume grows
Required Qualifications
- 2+ years of mortgage loan processing experience
- Direct experience processing loans through wholesale lenders
- Strong understanding of mortgage guidelines and submission processes
- Experience with Conventional, FHA, VA, Non-QM, purchase, and refinance transactions
- Ability to independently manage multiple files while maintaining quality
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Comfortable working remotely and independently
Preferred Qualifications
- Correspondent lending experience
- Mortgage broker experience
- Experience reviewing tax returns and calculating self-employed income
- Familiarity with multiple lender portals and underwriting styles
- Interest in growing into a Senior Processor or Operations Lead role
Schedule & Work Style
- Full-time remote position
- Monday through Friday
- Standard business hours with flexibility
- We value efficiency and ownership, not long hours
- Occasional flexibility may be needed to support closing deadlines
- Our goal is clean files and early closings—not burnout
Compensation & Benefits
- Competitive salary based on experience
- Per-file and/or performance-based bonus opportunities
- 10 days paid time off annually (prorated first year)
- Paid Federal Holidays
- Fully remote work environment
- Additional benefits may be introduced as the company continues to grow
What We Value
- Clean, accurate files
- Accountability and ownership
- Proactive communication
- Problem-solvers, not problem-reporters
- Respect for work-life balance
- Team members who want to grow with the company long-term
Application Instructions
To be considered, please submit the following:
- Resume
- Cover Letter
- DISC Personality Assessment Report (PDF)
Complete the DISC Assessment here:
https://profiles.innermetrix.com/VO/8c9e335b/en
Please save your final DISC report as a PDF and email to [email protected] with your resume
Pay: $40,000.00 - $70,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Have you worked with correspondent loans?
- Do you have experience processing loans with wholesale investors?
- What is the average number of loans you have managed at one time?
- This role is primarily during standard business hours, with occasional flexibility to support early closings. Is this acceptable to you?
Experience:
- Mortgage Processing : 2 years (Required)
Work Location: Remote
