Job Type: Full-time
OUR MISSION
At Uptown Consignment (Uptown), we take pride in being a dynamic and inclusive chain of consignment stores that goes beyond traditional retail experiences. Our mission is to provide quality products and services to our valued customers, creating an enjoyable shopping environment.
Founding Principles:
Uptown was founded on the principles of inclusivity, positivity, and a deep commitment to both our customers and our team members. We believe in fostering a workplace that is not just a job but a place where individuals are appreciated.
Customer-Centric Approach:
Our stores are designed to be a haven for shoppers seeking quality items. We carefully curate our inventory through a consignment model, ensuring a diverse selection of products that cater to various tastes and preferences. Creating lasting connections with our customers is very important to us!
Positive Work Environment:
We prioritize the creation of a positive and respectful work environment for our team members. Our commitment to foster the internal growth of each team member through career development and advancement.
Community Engagement:
Being a positive influence in the community is at the core of our values. We believe in building strong relationships with our neighbors, customers, and local businesses, contributing to the overall well-being of the communities we serve.
Inclusivity and Diversity:
We embrace diversity and inclusivity, both within our team and in the products we offer. Uptown celebrates the uniqueness of every individual, creating an atmosphere that welcomes people from all walks of life.
Looking Forward:
As we continue to grow, Uptown remains dedicated to its founding principles. We will continue to evolve, adapt, and innovate to meet the changing needs of our customers and team members. Our goal is not just to be a retailer but a positive force within the community, enriching lives through quality products and exceptional service.
POSITION OVERVIEW
The Assistant Store Manager supports the Store Manager in maximizing store potential, achieving sales productivity goals and profitability as well as hiring, training and coaching team members. Works closely with the Store Manager to carry out store policies and assist with ensuring excellent customer service. In the absence of the Store Manager, the Assistant Store Manager acts in the capacity of the Manager on Duty.
Responsibilities:
- Deliver outstanding service to our consumers in line with Uptown's mission.
- Assist in leading the store team in surpassing performance metrics, including sales and consumer service.
- Supervise store team members.
- Review weekly payroll, along with assisting the store manager to prepare the staffing schedules.
- Provide feedback on candidates during the recruitment process, as well as assist in training and developing your store team.
- Apply analytical thinking and company reporting to identify opportunities within the store, empowering the team to make strategic decisions.
- Prepare visual presentations, product flow, replenishment, and operational standards throughout the store.
- Support team members in the daily execution of retail operations, including POS system management, stock replenishment, pricing, markdown processes, loyalty program promotion, and maintaining cleanliness.
- Adhere to Uptown’s Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
Skills and Experience We’re Looking For:
- Must be 18 years or older
- Previous retail experience
- Proven leadership skills with the ability to challenge, empower, and drive team results
- Strong communication skills (written and verbal) to connect with store team members and management
- A valid driver’s license and clean driving record may be required.
- Desire to succeed in a high-growth, fast-paced retail environment.
- Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours.
- Ability to place and arrange items on all shelves and racks daily.
- Ability to be on your feet for at least 8 hours per shift and continuously move around all areas of the store daily.
- Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily.
- Ensure that shipping and handling of purchased and donated products follow established protocols.
Pay: $18.98 - $22.10 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
