The District Manager has the primary overall responsibility for leading and managing their assigned district. Manages all facets of the district with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety.
Leads and supervises office and operational personnel
Ensures daily work and reports are completed in an efficient and timely manner
Investigates and resolves customer service issues and complaints
Meets or exceeds district sales goals by partnering with the VP of Operations, the Sales Manager, and other business partners
Optimizes profitability of the district by actively managing controllable expenses, local inventory, and directing the development of continued improvement projects to generate hard cost savings/profit improvement
Coordinates product deliveries in partnership with the corporate team
Coordinates service and installations in partnership with the corporate team
Maintains the inside and outside of the properties appearance which includes the office, yard vehicle and bulk tanks
Takes safety measures with a goal of zero accidents and incidents
Shares accountability for collection of outstanding receivables and reconciles cash, equipment, part and fuel inventory
Cultivate commercial relationships within the community (i.e. Chamber of Commerce), maintain existing customer relationships, while focusing on developing new customer opportunities
Plans for succession and develops employees for advancement
Performs other projects and duties as assigned
