POSITION: Front Office Scheduling Coordinator
Full-time (Monday-Thursday)
ESSENTIAL DUTIES:
- Greets and checks in patients
- Collects previous balances upon patient arrival and receive/record patient payments upon checkout
- Provides estimate for patient portion of treatment
- Answers telephone, directs calls, provides information, and takes messages
- Schedules appointments when patient checks out or when someone calls the office
- Monitors the doctors' and hygienists' schedules regularly
- Verifies insurance information and eligibility
- Establishes and maintains patient files and records including address, phone number, and insurance information
- Additional or different duties may be occasionally assigned at employer’s or office manager’s discretion
REQUIREMENTS:
- Experience in office management or administrative roles
- Excellent phone etiquette
- Strong organizational skills with the ability to prioritize tasks efficiently
- Previous experience with Eaglesoft or similar dental software is a plus but not mandatory
- Demonstrated ability to handle confidential inforamtion discretely while maintaining professionalism
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
