Front Desk Agent
Location: Park Inn - Colchester VTJob Type: Full-Time / Part-TimePay: Based On Experience
About Us
Park Inn is committed to providing exceptional guest service and creating a welcoming experience for every visitor. We are looking for a friendly, reliable, and customer-focused Front Desk Agent to join our team.
Position Summary
As a Front Desk Agent, you will be the first point of contact for guests and visitors. You will be responsible for providing outstanding customer service, managing reservations, handling check-ins and check-outs, and ensuring a positive guest experience from arrival to departure.
Responsibilities
- Greet guests with a professional and friendly attitude
- Check guests in and out efficiently and accurately
- Answer phone calls, emails, and guest inquiries
- Process reservations, cancellations, and modifications
- Handle guest requests and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams as needed
- Maintain a clean and organized front desk area
- Follow company policies and procedures
Qualifications
- Previous customer service or front desk experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills and experience with reservation systems preferred
- Professional appearance and positive attitude
- Reliable, punctual, and detail-oriented
- Ability to work flexible schedules, including weekends and holidays
Benefits
- Employee discounts
- Paid time off (for eligible employees)
Why Join Our Team?
We value teamwork, professionalism, and exceptional guest service. If you enjoy working with people and thrive in a hospitality environment, we'd love to hear from you.
Apply today and become part of our team!
Job Type: Part-time
Pay: From $17.00 per hour
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Colchester, VT 05446 (Required)
Ability to Relocate:
- Colchester, VT 05446: Relocate before starting work (Required)
Work Location: In person
