About FIU
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.
Job Summary
Utilizes appreciative advising and coaching techniques to provide confidential academic advising to a caseload of undergraduate students. Ensures that the students receive the individual attention they need to navigate their academic programs by using high-tech and high-touch approach to case management. Develops and monitors academic plans to assist students with timely graduation and support the university's retention and graduation initiatives. Has the skills to work with at-risk populations and provide
leadership and guidance to other advisors.
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Engages in professional development opportunities to further job knowledge and skills.
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Utilizes technology to manage a caseload of advisees to support students' identification of an appropriate major and their retention and on-time graduation in the identified major.
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Responds to student messages, inquiries and requests in a timely manner (within 2 business days).
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Provides academic advising and guidance to prospective FIU students (both on campus and at prospective student events that occur off-campus) and current students who are considering change of major.
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Educates advisees on how to access resources and technological tools (including but not limited to career and talent development, Center for academic success, PDA, Major Maps, EAB, Handshake).
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Educates advisees on relevant policies and procedures (e.g. Excess Credit Surcharge, NC grades, Academic Salvage/Amnesty).
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Provides general career advising to students to help them plan for employment and/or future education and help facilitate career-readiness through appropriate referral to available resources and coordinates career development and readiness initiatives with campus partners.
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Conducts targeted outreach campaigns to improve retention and graduation rates.
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Acts as a student advocate, identifying potential roadblocks to success and escalating those roadblocks for resolution.
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Works with program faculty, career professionals, and Center for Student Engagement to stay up-to-date on engagement opportunities for students and educates advisees on potential engagement opportunities and other high-impact practices available to them.
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Completes appropriate Academic Coaching Training and utilizes techniques with special populations.
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Adheres to all State of Florida, University, NCAA, Conference USA and college/department regulations, rules, and policies pertaining to the current position. Reports any known NCAA violations or concerns to direct supervisor or to the Athletics Compliance Office. May serve as an advisor for student-athletes. This may include processing mid -term and annual NCAA Progress Toward Degree forms (if questions arise related to Panther Degree Audit).
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Serves as redirection specialist for students who are not making progress towards degree.
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Serves as a mentor for new advisors.
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Serves as a project lead for designated major, group of majors/programs, or coordinated advising team and serves as a as liaison between advisors, administrators, and program directors/faculty.
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Supervises practicum students.
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In collaboration with department and college's administrators, coordinates curriculum/requirement updates for PDAs, major maps, transfer guides, etc. and assists administrators with college-wide projects (e.g. transient approvals, post 90 credit changes to program/plan, excess credit petitions, PTD approval, etc.)
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Completes Academic Coaching Training and utilizes techniques with special populations.
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Coordinates university-wide special projects for the team (e.g. coordinates distribution and completion of Excess Credit Surcharge list; coordinates orientations for the team).
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Coordinates/plans departmental training for advisors and assists in training of new advisors and professional development activities.
Minimum Qualifications
Master's degree and 2 years of experience in academic advising or student services experience within higher education; OR Bachelor's degree and 4 years in academic advising or student services experience within higher education.
Desired Qualifications
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Master's Degree preferred. The successful candidate will have education and experience in both academic advising and an appropriate academic discipline. Either the academic advisor will have a master's degree in higher education, student development, student learning, career development, counseling, or a related field and experience in academic discipline; or the academic advisor will have a master's degree in the academic discipline and experience working in academic advising in a higher education setting.
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The academic advisor will have a dual reporting line to both the Dean of the designated College or designee and the Dean of Undergraduate Education or designee. The Dean of the designated college will be responsible for evaluating the academic advisor's daily performance and his or her ability to assist students with retention and on time graduation. The Dean of Undergraduate Education will be responsible for evaluating the academic advisor's successful completion of professional development objectives related to national standards of best practice.
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Background in Social Work preferred.
Job Category
Administrative
Advertised Salary
$54,000 - $60,000
Work Schedule
Begin time: 8:30 AM
End time: 5:00 PM
Pre-Employment Requirements
Criminal Background Check
Other Information
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Ability to travel locally and nationally.
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Ability to work flexible hours as needed.
How To Apply
Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
- This posting will close at 12:00 am of the close date.
How To Apply
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
- This posting will close at 12:00 am of the close date.
Disclosures
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email [email protected].
Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or [email protected]. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.
