The Assistant Manager supports daily retail store operations and provides leadership in the absence of the Store Manager. This role is responsible for assisting with sales performance, staff supervision, customer service excellence, safety compliance, and operational efficiency. The Assistant Manager helps train and guide team members, ensures adherence to company policies and procedures, and promotes a safe, welcoming environment for customers, donors, and employees. This position requires flexibility in scheduling, the ability to meet physical demands of a retail environment, and a commitment to Goodwill’s mission of providing opportunities for individuals with barriers to employment.
Minimum Requirements:
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High school diploma or GED
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Valid Texas driver’s license with an acceptable driving record
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Proof of insurance on a personal vehicle
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Ability to work flexible hours, including evenings and weekends
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Ability to lift up to 50 pounds and perform physical tasks associated with retail operations
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Basic computer proficiency (Microsoft Office and POS systems)
Preferred Qualifications:
Equal Employment Opportunity Statement:
Goodwill Industries of East Texas, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information
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At least one year experience
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Valid driver's license
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Proof of automobile insurance
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Proof of education (GED or High School Diploma)
The Assistant Manager is responsible for overseeing daily retail store operations in the absence of the Store Manager, ensuring the store meets sales, production, safety, and customer service standards. This role requires strong leadership skills, the ability to supervise and train staff, and a commitment to Goodwill’s mission, vision, and values. The Assistant Manager must support sales and expense goals, enforce safety, security, and loss prevention procedures, and maintain an efficient, customer-focused shopping environment. The position requires flexibility in scheduling, the ability to lift up to 50 pounds, proficiency with computer systems, and possession of a valid Texas driver’s license with insured transportation.
