Job Overview
We are seeking a dynamic and energetic General Manager to lead our vibrant dining establishment. In this pivotal role, you will oversee all aspects of restaurant operations, ensuring an exceptional customer experience while maintaining operational excellence. Your leadership will inspire a high-performing team, uphold food safety standards, and drive the restaurant’s success through innovative management and strategic planning. If you thrive in a fast-paced environment and possess a passion for hospitality, this is your opportunity to make a significant impact!
Responsibilities
- Lead daily restaurant operations, ensuring smooth service delivery and adherence to quality standards.
- Manage and motivate staff through effective training, coaching, and development initiatives.
- Oversee food preparation, cooking, and presentation to guarantee consistency and excellence.
- Control inventory levels, monitor food costs, and implement efficient food management practices.
- Utilize Marco's proprietary POS MOMS (Marco's Order Management System) for accurate order processing, cash handling, and sales tracking.
- Supervise shift leaders, food safety compliance, and sanitation procedures to meet health regulations.
- Handle customer inquiries, resolve complaints promptly, and foster a welcoming atmosphere for guests.
- Manage shift schedules, staffing levels, and labor costs to optimize operational efficiency.
- Conduct staff interviews, onboarding, and ongoing training to build a skilled and motivated team.
- Oversee budgeting activities, including cost control measures and financial reporting.
- Coordinate Local Store Marketing initiatives to work with local schools and businesses.
Qualifications
- Proven management experience within the food service industry, particularly in quick service & fast food or casual dining environments.
- Experience with POS systems and ability to learn technology quickly; strong cash handling skills.
- Demonstrated supervisory skills with the ability to lead diverse teams effectively.
- Strong understanding of food safety standards and health regulations; SNHD food handlers card required.
- Excellent customer service skills with the ability to resolve issues diplomatically.
- Background in hospitality management with experience in QSR or hotel settings is advantageous.
- Ability to manage multiple priorities simultaneously in a fast-paced environment.
- Training & development expertise to foster team growth and operational excellence. Join us as our General Manager where your leadership will shape fantastic guest experiences! We are committed to fostering an inclusive workplace that values innovation, teamwork, and excellence in hospitality management. All positions are paid roles dedicated to supporting your career growth in the vibrant food industry!
- Ability to stand for long hours up to 10 hours per day.
- Ability to lift up 50 pounds.
- Must have a valid Nevada Drivers license and reliable transportation.
Pay: $59,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Paid training
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
