We are a pain management practice that is looking for an experienced bi-lingual candidate (fluent in English and Spanish) for a position as a Medical Assistant in a concierge medical practice. We are seeking to fill this position immediately.
Successful candidates will be able to multitask in a fast paced, high volume environment. This position requires candidates to communicate effectively with patients and and medical providers.
Responsibilities:
- Provide exceptional customer service to patients and their families
- Answer incoming calls and respond to inquiries in a professional and timely manner
- Schedule appointments and manage the appointment calendar
- Assist with patient registration and check-in process
- Verify insurance information and collect necessary documentation
- Maintain accurate patient records and update as necessary
- Collaborate with healthcare providers to ensure seamless patient care experience
- Handle billing inquiries and process payments
- Address patient concerns or complaints with empathy and problem-solving skills
Skills:
- Proficient in medical terminology and able to communicate effectively with healthcare professionals
- Minimum of 3 years experience in medical administrative support, including scheduling appointments, verifying insurance, and managing patient records
- Knowledge of coding procedures and ability to accurately assign codes for billing purposes
- Strong customer service skills, including active listening, empathy, and conflict resolution
- Ability to provide exceptional patient service by being attentive, compassionate, and knowledgeable
- Experience with Electronic Health Record Systems
In addition to the above required qualifications, the ideal candidate must possess the following:
- Spanish Bilingual
- Medical lien experience
This is an exciting opportunity for a dedicated professional who is passionate about providing excellent customer service and patient care in a healthcare setting. Join our team and make a difference in the lives of our patients!
Please note that only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Work Location: In person
