The Front Counter position will assist pool builders and service professionals with purchasing pools parts, equipment and products as well as providing knowledgeable advice about the pool products and applications.
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Pool industry experience required.
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Greet and assist customers.
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Accurately key in and pull orders to prevent inventory error.
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Work with managers, sales force, and warehouse/drivers to ensure customer satisfaction.
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Offer knowledgeable advice on substitutes, equivalent products, and/or product application.
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Phone sales and call existing customers.
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Advise customers of new products and techniques being introduced into the pool industry.
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Responsible for receiving and posting payments to orders.
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Responsible for maintaining cash drawer.
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Coordinate with branch manager or purchasing agent to facilitate special orders.
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Assist in stocking the warehouse as needed.
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Process warranties, exchanges, and returns to stock assuring that product was purchased at your branch and is still under warranty according to the manufacturer guidelines or still in original packaging.
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Attend new product training and seminars.
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Answer and direct incoming calls.
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Perform general housekeeping in the counter area including the bathrooms and remove trash daily.
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Make coffee and change the water cooler bottle as needed.
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Stock counter products and supplies. (Including products, coffee, water cooler, paper, and general janitorial supplies)
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Performs other related duties as assigned.
Must be able to pass a pre-employment drug test.
Our company benefit options include insurance (health, dental, vision, basic life, voluntary life and disability), 401(K) with company match and paid time off.
Pool Equipment & Supply, Inc is an equal opportunity employer.
