We are a small but busy Allergy practice seeking a detail-oriented and professional Insurance Verification/Receptionist to join our healthcare team. This role is vital in ensuring accurate insurance processing, verifying patient coverage, and delivering exceptional front desk support. Part time hours 18-20 with additional hours available for vacation fill in.
Hours: Tuesday 8:30 AM-4:30 PM and Thursday 8:00 AM-6:00 PM
Duties
- Verify patient insurance coverage accurately by reviewing policies, benefits, and eligibility using Availity and Insurance Websites
- Collect and update patient demographic information while maintaining confidentiality in compliance with HIPAA regulations.
- Assist patients with check out process, collecting copays, deductibles and out of pocket amounts efficiently and courteously.
- Assist with appointment scheduling, check-in and answering the phone.
- Communicate effectively with insurance companies to resolve coverage issues or obtain prior authorizations when necessary.
- Maintain organized medical records and ensure all documentation aligns with medical coding standards such as CPT, ICD-9, and ICD-10.
- Support the medical office team by handling administrative tasks related to billing, insurance claims, and patient inquiries.
- Ensure compliance with all HIPAA regulations to protect patient privacy and confidentiality at all times.
Requirements
- Proven experience in a medical office setting.
- Strong knowledge of insurance verification procedures, and medical coding (CPT, ICD-9, ICD-10).
- Familiarity with HIPAA regulations and maintaining strict confidentiality of medical records.
- Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
- Effective communication skills to interact professionally with patients, insurance providers, and team members.
- Experience working with medical terminology and insurance verification systems is highly desirable.
Prior allergy office experience is a plus but not mandatory; healthcare experience is essential.
Joint our dedicated team at Allergy Specialists of Knoxville. Visit our website to learn more about our practice www.AllergySpecialistsofKnoxville.com
Benefits:
Application Question(s):
- Do the part time hours listed work with your schedule?
- How many years of experience do you have with Availity?
- What is the hourly rate you are seeking?
- Would you be available for additional hours to fill in for vacations?
Experience:
- Insurance verification: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Work Location: In person
