About Us
At VPC Electric, we’ve proudly served the Coeur d’Alene and Spokane communities since 2004. Our reputation is built on exceptional customer service, expert craftsmanship, and a team that genuinely cares. We're growing fast—and looking for dedicated, driven dispatch professionals to grow with us.
About the Role
We’re seeking a detail-oriented and highly organized Electrician Dispatcher to coordinate daily service schedules, assign jobs efficiently, and keep the lines of communication clear between customers, electricians, and our operations team. This role thrives in a fast-paced environment and requires dispatch experience, a strong sense of urgency, and a commitment to top-notch customer service.
What You’ll Be Doing
- Receiving, prioritizing, and scheduling customer service requests
- Assigning electricians to jobs based on geography, skill set, and job urgency
- Monitoring and adjusting schedules as needed to handle emergencies or shifting priorities
- Acting as the main point of contact for field electricians—sharing job updates, instructions, and changes
- Communicating with customers about service timelines, scheduling, and follow-ups
- Entering and updating job details in dispatch software
- Tracking job progress and ensuring timely job completion
- Keeping accurate records of service calls, job statuses, and customer interactions
- Solving scheduling conflicts and handling last-minute changes with professionalism
- Working with the operations team to improve efficiency and maximize workforce utilization
What You’ll Bring
- Minimum 2 years of dispatch coordination experience in a service-based company (required)
- High school diploma or equivalent (additional training or certifications a plus)
- Familiarity with electrical services and terminology preferred
- Strong organizational and multitasking abilities
- Excellent communication skills—both written and verbal
- Comfort using scheduling/dispatch tools like ServiceTitan, Jobber, or similar platforms
- Ability to remain calm under pressure and adapt to a constantly changing workflow
- A team-player attitude with a solution-focused mindset
What You’ll Get
- Competitive pay based on experience
- Paid time off and paid holidays
- Health, dental, and vision insurance
- 401(k) with company match
- Opportunities for professional growth and continued training
- A team that values clear communication, efficiency, and customer satisfaction
Schedule
- Monday–Friday 7AM - 3:30PM
- 8-hour shifts (occasional weekend or evening availability for emergency scheduling may be required)
Ready to Join Our Team?
If you're an organized, customer-focused professional who enjoys solving problems, coordinating moving pieces, and helping a team succeed, we'd love to hear from you.
Join a company that values integrity, professionalism, teamwork, and doing the job right the first time. At VPC Electric, your work matters—and you'll have the opportunity to build a rewarding career with a company that's committed to excellence.
Apply today and help power the next chapter of VPC Electric's success.
Job Type: Full-Time
Schedule: Monday–Friday (with occasional overtime as needed)
Location: In-person (Coeur d’Alene)
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- • Our company maintains a drug-free workplace, which may include pre-employment and random drug testing in accordance with Idaho regulations. Are you willing to comply with this policy?
- Describe a time you chose to do the right thing, even when it wasn't the easiest option.
- A customer calls because their electrician is running late. How would you handle the conversation?
- This position requires balancing phone calls, scheduling, customer communication, and supporting technicians throughout the day. What strategies do you use to stay organized when managing multiple priorities?
Work Location: In person
