The Case Management Assistant (CMA) utilizes Defender Data software program to compile, analyze and maintain case statistics with particular responsibility for the accurate opening and closing of case files, reviewing and finalizing the monthly staff timekeeper, preparing regular and special statistical reports, and preparing weekly caseload reports for attorneys and investigators.
The CMA also maintains archived closed case files.
In addition, the CMA provides a variety of front-desk and clerical support including, but not limited to, receiving, screening and directing telephone calls from an 8-line phone system; greeting visitors, keeping track of staff arrivals, departures and destinations on an Electronic In-n-Out Board; creating daily court calendar, answering general inquiries to members of the general public, court personnel and attorneys; handles incoming mail/deliveries and processes outgoing mail; ordering office supplies; and performs other duties as assigned.
