JOB
Responsibility to receive and tracks building permits, inspections and construction activity with accuracy through to project completion. This is a responsible technical office position with extensive public contact. This position reports to the Permitting Administrator.
EXAMPLE OF DUTIES
Verifies contractor licensure and registration.Calculates and collects building permit fees.Inputs plans review, permitting and inspection information.Fields a variety of telephone calls, emails and in-person inquiries at the front counter.Acts as the central point of contact for all permits processed by the Department to include status disposition, and location of each.Provides inspection information and assists customers with the on-line permit and inspection request system.Maintains and stores records into the property files and logs blueprints for the department.Performs clerical work for various department personnel.Performs other duties as required.
SUPPLEMENTAL INFORMATION
Knowledge, Skills, and Abilities• General knowledge of the ordinances, codes and regulations governing the City.• Knowledge of construction industry terminology.• General knowledge of accounting principles for fee calculation and cashiering.• Skill in the use of the City’s computer software systems and other equipment utilized in the Community Development Department for permitting, plan review, inspections, and business tax issuance.• Must be able to receive and transmit accurate messages from in-person conversations, telephone calls and voice mail messages.• Ability to maintain, organize and retrieve complex records using a variety of source materials.• Ability to understand and follow complex oral or written instructions• Ability to perform varied complex technical and clerical operations promptly and accurately.• Ability to work independently and to carry out assignments to completion with minimum supervision.• General knowledge of records management and record retention requirements.• Must have excellent customer service skills and conduct himself/herself in a courteous and professional manner to maintain effective working relationships with the general public and other employees.Physical RequirementsThis is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires crouching, reaching, walking, pushing, fingering, grasping and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
