Schedule: Part-Time, up to 29 hours per week
Position Summary:
The Clerical / Research Assistant provides administrative and front-office support to the Clinical Research Department, helping to ensure a positive experience for study participants while maintaining efficient day-to-day operations. This role serves as a key point of contact for patients and supports research staff through scheduling, document management, and general office coordination.
Key Responsibilities:
- Serve as the front desk representative for the Clinical Research Department.
- Schedule study visits and coordinate transportation/car service for participants as needed.
- Confirm upcoming appointments and maintain accurate scheduling records.
- Assist with administrative tasks related to invoicing and financial documentation.
- Scan and upload visit documentation into electronic records systems.
- Manage faxing, correspondence with primary care providers and referring physicians, and medical record requests.
- Act as a concierge for study participants during on-site visits, ensuring a welcoming and seamless experience.
- Prepare, organize, and maintain research-related files and office supplies.
- Provide general clerical and administrative support to research coordinators and department leadership.
- Assist with additional duties and special projects as assigned to support the operational needs of the research department.
Qualifications:
- High school diploma or equivalent required; associate's degree or prior healthcare/administrative experience preferred.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and customer service abilities.
- Proficiency with Microsoft Office and electronic medical record (EMR) systems preferred.
- Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
- Prior experience in a medical office, clinical research setting, or healthcare administration is a plus.
This position is ideal for an organized, patient-focused individual who enjoys working in a fast-paced healthcare environment and contributing to the success of clinical research programs.
Pay: $20.00 - $23.00 per hour
Benefits:
Work Location: In person
