Overview
Join our vibrant team as a Waiter in Norwalk, where you’ll be the face of exceptional dining experiences! This energetic role requires a passionate individual who thrives on delivering outstanding customer service, creating memorable moments for guests, and working seamlessly within a dynamic restaurant environment. As a Waiter, you will be responsible for providing attentive beverage and food service, ensuring guest satisfaction, and supporting the overall flow of the dining experience. If you have a love for food, drinks, and hospitality, this is your opportunity to shine in a lively setting that values your enthusiasm and dedication.
Responsibilities
- Greet guests warmly and present menus with enthusiasm to set a positive tone for their visit
- Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring clarity and attention to detail
- Serve food and beverages promptly while maintaining high standards of presentation and quality
- Upsell menu items including wines, spirits, cocktails, and specialty dishes to enhance guest experience and increase sales
- Process cash and credit transactions efficiently, handling cash handling and cashiering responsibilities with integrity
- Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols
- Provide knowledgeable recommendations on wine pairings, spirits, and menu items to elevate guest satisfaction
- Collaborate with kitchen staff to ensure timely delivery of orders and address any guest concerns promptly
- Manage guest relations by addressing questions or issues professionally to foster a welcoming atmosphere
Requirements
- Previous food service experience in restaurants or hospitality environments; fine dining or nightclub experience is a plus
- Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous
- Strong customer service skills with the ability to engage guests warmly and professionally
- Knowledge of beverage service including spirits, wine, cocktails, and drink preparation techniques
- Excellent time management skills to handle multiple tables efficiently during busy hours
- Basic math skills for processing sales transactions accurately and handling cash safely
- Understanding of food safety standards, sanitation practices, and proper food handling procedures
- Ability to work flexible hours including evenings, weekends, and holidays in a fast-paced setting
- Team-oriented mindset with strong communication skills to collaborate effectively with colleagues
Join us in creating memorable dining experiences where energy meets excellence! We’re committed to supporting our team members’ growth while delivering top-tier service that keeps guests coming back. All roles are paid positions—your enthusiasm is your greatest asset!
Pay: $6.38 - $8.50 per hour
Work Location: In person
