California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenship—and is reflected in our recognition as a Top Workplace®, a Great Place to Work®, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.
The District Manager is responsible for the general oversight of all field operations and customer service activities in the district; establishing oneself as a leader in the community; acting as district spokesperson for media communication; short and long-term district planning; budgeting and rate case development; development of district personnel and coordination of district activities with Customer Support Services entrepreneurial marketing to insure Company growth. This position will be responsible for both our Visalia and Selma district offices but based in Visalia, CA.
Manages staff to include: prioritizing and assigning work; conducting performance evaluations; training and development; and making hiring, termination and disciplinary recommendations
Provides oversight of all field operations, customer service activities, production operations, and contract operations
Plans and expedites short- and long-term district goals
Develops, monitors, and administers district budget, capital improvement budget, and rate case; participates in audits
Oversees SOX compliance and reporting
Responsible for the administration of, adherence to, and financial disposition of all contracts
Responsible for working with state and local government agencies as well as regulatory bodies
Acts as the Shift Operator as needed
When functioning as the Shift Operator will supervise the day-to-day operations in one or more of the Company’s water systems, including water distribution, production, treatment, maintenance, and construction activities and provides direction for daily water quality and quantity water system operations, maintenance, and stand-by operator after hour activities
Ensures certified distribution operators or treatment operators are properly trained to make decisions that affect water quality and quantity using manual or supervisory control and data acquisition (SCADA)
Provides oversight to the operations and maintenance of well sites, system booster stations, reservoirs, treatment plant, compliance water sampling, and testing
Provides oversight to system main repairs, service repairs, meter repairs and replacement program, flushing program, valve operation program, and conducts fire flow availability tests
Oversees and responds to all water quality and environmental inquiries and issues; may participate in inspections; and interacts with applicable local, state, federal agencies
Forecasts and plans water supply, including securing additional supplies through negotiations and possible short- and long-term transfer agreements
Ensures all water quality regulations are met
Ensures the distribution system is properly maintained
Develops training plans for district personnel in coordination with various Customer Support Services departments
Coordinates and plans internal and outside agency meetings regarding current and future water supply and related costs
Acts as designated media spokesperson for all types of media communication, including TV, newspaper, and radio
Participates at a district and corporate level in entrepreneurial marketing, including out-of-state when necessary, to ensure Company’s growth and competitive high quality footprint
Builds, develops and maintains relationship with City, County and water agencies
Participates in community relations and community service to ensure the Company’s partnership in the community
Commitment to the Company’s Continuous Improvement process
Performs work on-site in the assigned office location
Perform other duties as assigned to fulfill business operational needs and objectives
Attend meetings and training as directed by California Water Service
Bachelor’s degree and/or equivalent relevant water utility experience
Ten years of experience working in a water utility in field operations, customer service, or related department
State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Distribution Operator Grade IV Certification
Must obtain State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Distribution Operator Grade V Certification in 18 months
State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Treatment Operator Grade II Certification
Must complete Operations Leadership Pathway Module I and II withing 24 months.
Knowledge of construction, maintenance, and repairs to distribution system
Excellent written, verbal, and public speaking skills
Proficient in the use of Microsoft Office applications
Valid California Driver License
Must live within 30 minutes of the District office
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
