Department
IU INDY HEALTH SERVICES (IN-SHSR-IUINA)
Department Information
Family medicine is the medical specialty that provides continuing and comprehensive healthcare for individuals and families. By integrating biological, clinical, and behavioral sciences, this specialty encompasses all ages, sexes, organ systems, and disease entities. This unique combination qualifies family physicians to deliver continuing and comprehensive medical care, health maintenance, and preventive services to every member of a family, regardless of the patient's age or whether the issue is biological, behavioral, or social.
Job Summary
-
Provides patient check-in and check-out, reviews records to ensure patient insurance and demographics information is accurate and complete
-
Receives payments, confirms insurance eligibility, enters billing data, and resolves patient accounts.
-
Coordinates scheduling of any patient appointments to allow for effective treatment and patient care.
-
Assists with all inquiries in the clinic office including walk-in patients, scheduling clinic appointments, and follow-ups.
-
Serves as a resource for clinical protocols and payment/billing information for patients.
-
Assists in emergency or problem situations.
-
Serves as back-up for clinical office staff as needed.
-
Maintains office supplies, and other administrative duties as needed.
-
Assists in maintenance and organization of patient medical records.
-
May reconcile and analyze reports for rebilling and finalizing daily logs.
Qualifications
EDUCATION
Required
-
High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
-
6 months of related experience.
SKILLS
Required
-
Proficient written and verbal communication skills.
-
Maintains a high degree of professionalism.
-
Demonstrates time management and priority setting skills.
-
Demonstrates a high commitment to quality.
-
Possesses flexibility to work in a fast paced, dynamic environment.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indianapolis, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
-
Comprehensive medical and dental insurance
-
Health savings account with generous IU contributions
-
Healthcare and dependent care flexible spending accounts
-
Basic group life insurance paid by IU
-
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
-
Base retirement plan with generous IU contributions, subject to vesting
-
Voluntary supplemental retirement plan options
-
Tuition subsidy for employees and family members taking IU courses
-
10 paid holidays plus a paid winter break each year
-
Generous paid time off plans
-
Paid leave for new parents and IU-sponsored volunteer events
-
Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Foundational
FLSA: Nonexempt
Job Function: Health Services
Job Family: Clinic Operations
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
