Job Summary
We are seeking a friendly and organized Gym Assistant to support daily operations at our fitness facility. The ideal candidate will ensure a positive experience for members by providing excellent customer service, maintaining the cleanliness and organization of the gym, and assisting with various retail and administrative tasks. This role offers an engaging environment for individuals passionate about health and fitness, with opportunities to develop sales and customer service skills.
Responsibilities
- Greet members and visitors warmly, ensuring a welcoming atmosphere
- Provide information about gym services and memberships and give tours of the facility to prospective clients
- Enroll new members
- Follow ups on membership inquiries and leads
- Support upselling of memberships, personal training packages, or retail products to enhance member experience
- Maintain cleanliness of the gym area, including equipment, restrooms and retail sections
- Monitor gym equipment and report maintenance needs promptly
- Ensure adherence to safety protocols and promote a positive environment for all members
- Assist with inventory management and stock organization in retail areas
Qualifications
- Previous experience in customer service and/or sales preferred
- Strong communication skills and professional phone etiquette
- Friendly attitude with excellent interpersonal skills
- Ability to work well in a team environment and handle multiple tasks efficiently
This position provides an opportunity to be part of a dynamic team dedicated to promoting health and wellness while developing valuable skills in sales, customer service, and retail operations.
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Work Location: In person
