Job Summary
This is a hands-on role focused primarily on Virtual Training and Visual Refresh initiatives across the region. The successful candidate will demonstrate strong attention to detail, excellent follow-through, and the ability to take ownership of projects and drive initiatives from start to finish.
Key Responsibilities
Training
- Deliver engaging virtual training sessions to store staff across North and Latin America, covering product knowledge, collections, new product launches, innovations, and key selling points.
- Adapt training content to meet specific market and customer needs, including assortment, product focus, Spanish translation, and innovation updates.
- Coordinate and manage training schedules with customers across the region.
- Track training completion and maintain accurate training records and databases.
- Partner with internal teams to ensure training materials and product information are accurate and up to date.
- Identify opportunities to improve training effectiveness, engagement, and overall learning experience.
Visual Refresh
- Own and manage the visual refresh process across North and Latin America, ensuring stores have the latest visuals in line with campaign and brand guidelines.
- Coordinate with customers, agencies, and internal stakeholders to ensure smooth and timely implementation of visual updates.
- Follow up on execution and ensure stores receive and implement the most up-to-date visual materials.
- Monitor deadlines, identify gaps, and proactively follow up on outstanding actions.
- Maintain accurate and up-to-date store files, databases, trackers, and visual assets for the region.
- Collect and organize store information and visual execution updates to support reporting and follow-up.
- Ensure consistency and compliance with brand guidelines across all markets.
Requirements
- Excellent verbal and written communication skills.
- Fluent English and Spanish are essential; Portuguese is a plus.
- Strong presentation and interpersonal skills, with confidence communicating with a variety of stakeholders.
- Ability to quickly learn product and brand information and confidently present it to others.
- Basic understanding of marketing, branding, and/or visual merchandising principles.
- Strong organizational and time-management skills.
- Excellent attention to detail and ability to consistently follow brand guidelines.
- Strong Microsoft Office skills, particularly Excel and PowerPoint.
- SAP knowledge is a plus.
- Entrepreneurial mindset with a proactive, hands-on approach.
- Flexible and adaptable, with the ability to manage multiple priorities and changing requirements.
- Comfortable working independently while collaborating with a small, international team.
- Ability to take ownership of tasks and follow them through from start to finish.
#4002
Pay: $35.00 - $37.50 per hour
Experience:
- visual merchandising: 3 years (Preferred)
- SAP: 3 years (Preferred)
- Virtual training: 3 years (Preferred)
Language:
- Spanish (Preferred)
- Portuguese (Preferred)
Work Location: In person
