About us
Bunn Family Dentistry brings BIG SMILES to this small, peaceful town in southeastern Franklin County characterized by its agricultural roots and close-knit community. Opened in 2009, Bunn Family Dentistry has recently constructed its stand alone facility across the street from Bunn High School in 2021. Compassionate care is what we offer the whole family here at Bunn Family Dentistry!
Our work environment includes:
- a Team and Service mindset
- a modern work/staff facility
Job Summary:
We are seeking a highly organized, detail-oriented Scheduling Coordinator to join our growing dental team. This role is responsible for ensuring accurate insurance verification and benefit entry for all patients prior to treatment. The ideal candidate has experience verifying dental insurance benefits, obtaining complete benefit breakdowns, and accurately entering information into practice management software. Strong attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment are essential for success in this role.
Daily/Weekly/Monthly Tasks will include, but are not limited to:
- Serve as a primary point of contact for patients, delivering a welcoming and professional experience.
- Manage a multi-line phone system to schedule, reschedule, and confirm appointments while optimizing provider schedules
- Ensure schedules remain productive and filled for doctors and hygienists.
- Collect and update patient personal and insurance information in Dentrix Ascend accurately.
- Check in and check out patients with professionalism and care.
- Help assist in verifying insurance coverage and eligibility, maintaining accurate records.
- Process payments and enforce financial policies accurately and courteously.
- Maintain accurate electronic patient records while ensuring HIPAA compliance
- Scan, upload, and organize patient documentation.
- Maintain a clean, organized, and welcoming reception and waiting area.
- Perform additional duties as assigned to support office operations.
Experience:
- Experience verifying dental insurance benefits.
- Experience with Dentrix Ascend.
- Experience obtaining complete insurance benefit breakdowns.
- Experience entering insurance benefits into dental software systems.
- Experience navigating dental insurance websites and communicating with insurance companies by phone.
- Strong attention to detail and accuracy.
Additional Qualifications:
- Excellent communication and customer service skills.
- Ability to multitask and work independently.
- Strong organizational and time management skills.
- Ability to prioritize and complete tasks efficiently in a fast-paced environment.
- Professional and courteous demeanor with patients and team members.
- Experience filing insurance pre-authorizations and claims.
Availability: MUST be on-site Full-Time and be reliable as a team member.
Bunn Family Dentistry is committed to provide compassionate care to its community. I encourage you to apply if you have the desire to contribute to a team effort to serve the Bunn community.
Compensation is very competitive with Great Benefits!
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Dentrix Ascend: 1 year (Preferred)
- verifying Dental insurance benefits: 2 years (Required)
Work Location: In person
