About us
U.S. Stone is the premier natural stone supplier in the country. We have been quarrying and distributing Kansas Limestone for more than 80 years. With multiple stone quarries centrally located throughout the Midwest, U.S. Stone products can be found on residential and commercial structures throughout North America and beyond.
Are you interested in working in a fast-paced environment for a growing company? US Stone Industries has operated successfully for decades and our exponential growth within the last 10 years has us expanding our team!
The new U.S. Stone Industries Customer Account Specialist / Project Manager will be joining one of the best sales team in the natural stone industry. Responsible for aiding in the long-term success of our customers, company, and growth this individual takes the lead in ensuring project success. The Customer Account Specialist supports the Regional/national sales manager and Customer Account Manager by managing day-to-day customer needs, ensuring smooth order processing, and providing exceptional service through the project lifecycle. This role plays a critical part in maintaining client satisfaction, tracking project details, and facilitating communication between customers and internal teams. This position offers excellent career growth opportunities, with a clear path to advancement into a Custom Account Manager role. The salary range for that position is $70,000–$80,000.
Responsibilities
- Serve as point of contact for customer account inquiries and support
- Process customer orders accurately and ensure timely production & delivery
- Communicate proactively with clients about order updates, delays, or changes
- Resolve issues such as damaged materials, freighting, or scheduling conflicts quickly and professionally
- Collaborate with logistics and accounting departments to meet customer needs
- communicate order status & product availability to customers
- support account managers or regional sales manager with administrative tasks & follow-up
- Build & maintain positive working relationships with clients, contractors, & masons
Qualifications
- A preferred minimum 1-3 year experience in project management and or estimating. However we will happily train the right candidate!
- Must be pleasant, engaging, outgoing, and professional
- Well-versed in Microsoft Business Suite
- Must have a history of longevity in previous workplace(s).
- Must have excellent written and verbal communication skills
- Must have strong problem-solving skills
- Must have the ability to generate results quickly & efficiently
- Skilled with prioritizing & time management
- Must have a strong work ethic. Must be reliable and self-motivated
- Must work well in a team environment
Work Remotely
- Yes - after probationary and training period in one of our office locations
- Office locations: Prairie Village, KS & Manhattan, KS
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Shift:
Education:
Work Location: Hybrid remote in Prairie Village, KS 66208
