Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach will help streamline clinic operations, ensure accurate documentation, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced environment and are passionate about healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR (Electronic Medical Records) systems
- Schedule appointments efficiently utilizing medical scheduling software and coordinate with clinical staff to optimize daily clinic flow
- Verify insurance benefits, perform insurance verifications, and handle medical billing including collection of payments and processing of claims
- Review and update medical records ensuring compliance with HIPAA regulations and accurate documentation review for care plans and clinical notes
- Manage multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls appropriately
- Assist with medical coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), ICD coding, and other relevant medical terminology for billing purposes
- Maintain office cleanliness during downtime!
Requirements
- Proven experience as a Medical Receptionist or in a similar medical office administrative support role; clinic or dental office experience is highly preferred
- Strong knowledge of health insurance processes including Medicare, Medicaid, and private insurers; familiarity with insurance verification procedures
- Proficiency in EMR systems is essential
- Knowledge of medical billing, coding (CPT, ICD-9/10), documentation review, and health information management practices
- Excellent computer skills including Microsoft Office suite (Word, Excel) and typing skills such as 10 key typing for data entry accuracy
- Ability to communicate effectively in bilingual settings is a plus; strong customer service skills are essential
- Understanding of clinical confidentiality policies in accordance with HIPAA standards; familiarity with medical terminology including dental terminology if applicable
- Office management skills including filing, appointment scheduling, insurance verification, and handling multi-line phone systems
- High school diploma or equivalent required; additional certification in medical administration or related fields is advantageous
Join us to be part of a vibrant healthcare environment where your organizational skills and compassionate approach will make a meaningful difference in patient care!
Pay: $16.00 - $20.00 per hour
Work Location: In person
