Medical Front Desk Receptionist (Floating)
Pay: Starting at $18.00 per hour
Schedule: Monday–Friday | 8:00 AM–5:00 PM
Job Type: Full-Time
Location: Broken Arrow, OK (Travel Required)
Medical Front Desk Receptionist (Floating) – Must-Have Requirements
- High school diploma or GED required
- Minimum one year of medical office or medical front desk experience preferred
- Excellent customer service and communication skills
- Computer proficiency with accurate data entry skills
- Experience scheduling patient appointments
- Experience verifying insurance benefits and collecting patient co-pays preferred
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced medical office
- Reliable attendance and dependable transportation
- Must be willing and able to travel between clinic locations, including Broken Arrow, Grove, Sallisaw, Sand Springs, and McAlester, including occasional short-notice coverage
Medical Front Desk Receptionist (Floating) – Position Summary
We are seeking a dependable and customer-focused Medical Front Desk Receptionist for a growing healthcare organization. This floating position is based in Broken Arrow and provides front office coverage at multiple clinic locations as needed.
The ideal candidate enjoys helping patients, thrives in a fast-paced healthcare environment, and can effectively manage multiple responsibilities while delivering exceptional customer service. This role plays an essential part in creating a positive patient experience while ensuring the daily operations of the medical office run smoothly.
Medical Front Desk Receptionist (Floating) – Essential Duties & Responsibilities
- Welcome patients and visitors with professionalism and compassion
- Answer and route incoming phone calls
- Schedule patient appointments to maximize provider efficiency
- Prepare and maintain daily provider schedules
- Monitor patient flow and communicate scheduling delays when necessary
- Verify insurance eligibility and benefits
- Collect co-pays and patient payments
- Maintain accurate patient records and documentation
- Keep the reception area clean, organized, and professional
- Open, sort, and distribute incoming mail
- Prepare outgoing mail for delivery
- Assist other office staff with daily operational needs
- Provide exceptional customer service to patients, families, providers, and referral sources
- Maintain HIPAA compliance and follow all office policies and procedures
- Travel between clinic locations to provide front office coverage as needed
Medical Front Desk Receptionist (Floating) – Additional Qualifications
- Knowledge of ICD-10 and CPT coding is a plus
- Medical terminology knowledge preferred
- Experience with electronic medical records (EMR/EHR) systems is a plus
- Strong attention to detail
- Excellent organizational and multitasking skills
- Ability to work independently and collaboratively within a team
- Strong written and verbal communication skills
- Professional demeanor with excellent interpersonal skills
- Ability to adapt quickly to different clinic environments
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off
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Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
