Job Title: Banquet Manager
FLSA Status: Exempt
Department: Banquets
Reports to: Director of Banquets
Position Summary: Manages banquet captains, housemen, servers, and bartenders to ensure a positive guest experience within the banquet space.
Qualifications Required:
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Bachelor's degree in hospitality management, or 3-5 years in banquet management.
Qualification desired:
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Knowledge of banquets, banquet procedures, and union regulations.
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Knowledge of overall management responsibility to all guests and colleagues.
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Skills in Meeting Matrix, Delphi, Microsoft Word and Excel, Timesaver. HotSOS
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Skill in oral and written communication
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Ability to communicate with colleagues and guests in a professional and courteous manner
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Ability to multitask and problem solve on the spot
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Ability to negotiate with others to resolve conflicts
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Ability to be detail oriented
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Ability to create team environment and sustain colleague commitment.
Essential Job Functions and responsibilities:
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Manage on the floor during events, and non-events (set up), working with clients and colleagues to create a memorable experience. (50%)
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Complete necessary office work to include payroll, scheduling, planning service assignments, and preparing room diagrams for set ups. (35%)
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Requisition food and beverage items from storeroom by maintaining inventory needs for daily event. (10%)
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Attend daily BEO meeting; read and execution of BEO's. (5%)
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Performs other duties as needed and directed by Director of Banquets.
Nonessential functions
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Provide direction and management to the operations department in the absence of the plant manager
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Perform other related duties as assigned
Success factors/job competencies
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Leadership – demonstrated ability to leas people and get results through others
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Planning – ability to think ahead and plan over a step a one-to two-year time span
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Management – ability to organize and manage multiple priorities
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Problem analysis and problem resolution at both strategic and functional levels
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Technical skills in engineering management, quality assurance and costing
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Commitment to company values
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Advanced computer proficiency in engineering software products
Physical demands and work environment: The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Seeing: 15-100%
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Hearing: 75 - 100%
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Standing/Walking: 75- 100%
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Climbing/Stooping/Kneeling: 0-24%
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Lifting/Pulling/Pushing: 0-24%
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Grasping/Fee1ing: 75-100%
